All Seccua GmbH products are subject to strict quality inspections. If, however, you have a complaint, please report it to Seccua GmbH, in accordance with the general warranty conditions. These can be found at https://www.seccua.com/warranty

NOTICE By putting the Seccua BioFilter into operation, you automatically agree to the warranty conditions of Seccua GmbH. If you do not agree with the warranty conditions, do not operate the system and return it to your dealer.
For a claim of the manufacturing warranty, a prior warranty registration is required via https://www.seccua.com/registration